Dear Guests,
We want you to be feel completely safe and comfortable during your stay with us.
In accordance with our motto, we truly value providing both smaller and more extensive assistance and services which will make your stay with us even more comfortable:
Hotel & Reception
- Parking spaces near the hotel entrance
- Barrier-free access to the hotel and lift
- Good lighting in communal/public areas
- Movement sensors for light on all floors and in stairwell
- Personal atmosphere in the hotel
- Central location and short distance to the city centre and/or public transport
- Sufficient signage in the hotel
- Slip-proof flooring in public areas and rooms
- Front edges of steps are marked with bright colours
Services
- Porter service
- Parking service
- Shuttle service into the city centre to Bad Bevensen Station (upon request)
- Tips for restaurants and attractions
- Medical first aid for smaller injuries at the reception
- Addresses of doctor's and emergency numbers at reception
- 24 hour availability
- Walker rental (free)
Room/bath
- Non-smoking rooms
- Comfortable room size/plenty of room for movement
- Sufficient storage space in bathroom and rooms
- Large wardrobe in rooms
- Mattress with adjustable head and foot portions
- Choice of pillows
- Light switch next to bed
- Sufficient seating in room
- Shower seat, higher toilet seat, shower mats (on request)
Gastronomy
- Easy to read menu
- Excellent range of dishes
- Round the clock warm food (on request)
- Choice of portion size
- Service at the table
- Barrier free access to garden terraces
Safety
- Video monitored entrance area
- Fire alarm system with direct connection to fire station
- Emergency exit plans in rooms and on floors
- Fire and smoke sensors on each floor
- Acoustic fire alarm
- Smoke protection doors
- 24 hour availability
